Compliance Fundamentals

Departmental Playbooks for Multi-Unit Systems

Builds parallel playbooks for marketing, nursing education, and outpatient access so approvals do not stall at handoffs.

Departmental Playbooks for Multi-Unit Systems

Duration: 6 live modules over four weeks

Format: Hybrid studio

Delivery: Hybrid Studio

Level: Intermediate

Department lens: Clinical Ops

Certification: Not included

Indicative tuition: THB 78,000

Tuition is informational. No checkout on this site.

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Program narrative

Ideal for hospital groups running shared services. You will map RACI overlaps, design lightweight sync meetings, and produce playbook chapters each department can own. Includes facilitator guides for quarterly refresh sessions.

What is included

  • RACI overlays for three departments
  • Playbook chapter template with versioning
  • Facilitator guide for quarterly refresh huddles
  • Sample escalation timeline with realistic SLAs
  • Workshop plan for debuting playbooks to executives

Outcomes you can evidence

  • Publish v1 playbooks with owners named for each chapter
  • Pilot a two-week escalation timeline on a real initiative
  • Schedule quarterly refresh using the facilitator guide

Lead facilitator

Arthit Saetang

Implementation coordinator experienced in multi-campus rollouts.

FAQ

We recommend at least two representatives per department to avoid single-threaded knowledge.

Participant notes

“Departmental Playbooks for Multi-Unit Systems gave nursing education a voice earlier in the approval chain.”